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Testimonials

What They’re Saying

Testimonials: Testimonials

I couldn't have been more pleased with the service Susan provided for us while selling my mom's house. Besides the level of professionalism she displayed, I also felt that I was working with someone who genuinely cared about my sister and I as we worked through selling our mom's house. Susan was great, I can't say enough good things about her and the job she did for us. From the very beginning to the end of the process she was always checking in not only on my sister and I, but making sure the process was moving forward and being completed as needed. I would highly recommend her.

John Malone

We had the absolute pleasure of working with Susan Heckman during our recent home-buying endeavor and we cannot express how impressed we were with her expertise, dedication, and overall outstanding service.
     Throughout the entire process, Susan displayed exceptional professionalism and an unwavering commitment to ensuring our needs were met. Her knowledge of the local real estate market was truly remarkable, and it was evident that she had taken the time to thoroughly research and understand the current trends and property values in the area.
     What truly sets Susan apart is her exceptional communication skills. She was always available to answer our questions, provide guidance, and offer valuable insights. No matter how busy She was, Susan made us feel like a top priority, ensuring that we felt supported and informed every step of the way.
     We cannot recommend Susan highly enough. She is an exceptional real estate agent who truly cares about her clients' needs and strives to deliver exceptional results. If you are looking for a knowledgeable, dedicated, and reliable professional to guide you through the real estate journey, look no further than Susan Heckman. She will exceed your expectations and make your dreams a reality.

Younes & Diana, Atlatic Highlands

I recently had the pleasure of working with Sue Heckman from The Gallery Residential Brokerage who made my first-time home-buying experience as easy as possible in today’s difficult market. From start to finish, they demonstrated the highest level of professionalism and expertise, earning my utmost respect and admiration.
     Sue’s extensive knowledge of the local real estate market in Ocean and Monmouth Counties was truly impressive. She provided valuable insights that helped me make informed decisions. I cannot praise their responsiveness and communication skills enough. They were always prompt in answering my questions and addressing any concerns I had.
     As a first-time home buyer, I had numerous questions and uncertainties. Fortunately, Sue was patient and took the time to educate me about each stage of the home-buying journey. They explained the terminology and potential pitfalls, and guided me with any patience I very much appreciated as someone with no knowledge of real estate. Sue’s patience and willingness to educate me truly made a significant difference in my overall experience and I believe produced the best possible outcome.
     Sue’s experience in working with first-time home buyers was evident, as she understood the unique challenges and concerns, I was facing and took the time to understand the nuances of my situation. I highly recommend Sue as her knowledge, responsiveness, and patience set her apart from other realtors I spoke with. With Sue’s guidance, I found my dream home and felt supported throughout the entire process. Thank you, Sue!

Valerie, Beachwood

Sue Heckman of the Gallery Residential Brokerage I can't say enough about her, professional, reliable, responsive, good listener, and eased my worries and concerns. She was there for me every step of the way. If you want the best relator in Monmouth and or Ocean Counties she is simply the best you can not go wrong with this amazing woman. Thank you Sue for all you have done for me.

Virginia, Manalapan

I can’t speak highly enough of Sue as our real estate agent. Sue was more than helpful in finding a home for my aunt who is relocating to be closer to me. Sue is responsive with excellent communication. She is extremely professional, knowledgeable and honest. She is detail oriented and very flexible as different situations arose. Sue has been wonderful to work with. I would HIGHLY recommend her.

Rosemarie, Middletown

Susan did a wonderful job as my mother’s agent when she recently sold our family home in Monmouth County. As my mom was undergoing cancer treatments at the time, and my sibling and I both live out of state, she took on a wide range of responsibilities. Along the way, she proved an invaluable resource to identify both a general contractor and an architect. And when an unexpected asbestos remediation project complicated things even further, she proved her worth once again by providing sage advice to inform our decisions. When the time finally came to list the house, she went the extra mile and personally created photos of the house that she virtually (and beautifully) staged to allow potential buyers to better envision a fully furnished home that was, in actuality, completely empty. She went above and beyond time and time again. I’m convinced Susan’s demonstrated creativity and initiative allowed us to get the house under contract in just four days with an all-cash offer well above our original asking price. My mother could not have been more pleased and we both highly recommend Susan to anyone looking to buy or sell a home.

John, Ocean Twp

Susan Heckman was recommended to me by several friends who had very happily purchased a home with her help and expertise. Susan was very patient with me during my search, which was on and off for over a year. She truly believes that there is a perfect fit home for everyone and doesn’t rush you into a purchase. She is there to support you throughout the process without being pushy. She has extensive knowledge of the area and the housing market. I wouldn’t have my home today if it weren’t for Susan! She found the prefect home and got the deal back on track when it started to stall out. I highly recommend using Susan Heckman to guide you through the process of finding and purchasing your new home!

David, Jackson

Susan Heckman of The Gallery Residential Brokerage, was the utmost professional and made the experience and process of purchasing a new house extremely easy for my mom and I. Susan was always verrrry responsive, always picked up the phone and was there to chat when I needed guidance and to ease my worries when concerns & issues became overwhelming. She was there to offer her opinion and suggestions without pushing me to do something I was not comfortable doing. Susan has good values and takes her role as your Realtor very serious and very personal. I highly recommend Susan Heckman of The Gallery Residential Brokerage for your next Home Buying experience. You will NOT be disappointed. Thank you Susan Heckman for all you have done for Mom and I to move on to our next Chapter.

Jeaninne, Middletown

I have nothing but superlatives to offer about Susan Heckman of Gallery Residential Brokerage. We live in North Carolina and recently sold a co-op property in Eatontown, which we expected to be a relatively simple process. (It wasn’t.) Due to COVID-19 and travel restrictions, the final renovations, listing, and sale were all handled remotely, with Susan’s help. She went above and beyond our expectations. Her knowledge and advice regarding pricing and marketing resulted in multiple offers after the first showing. When a couple of the offers fell through due to financing issues, Susan was always upbeat, positive, and reassuring. She immediately followed up with other buyers and we quickly accepted a full price offer. We were so lucky to have Susan guide us through the process. She responded to my many questions immediately and kept the process moving while dealing with the buyers’ representatives, co-op board issues and three sets of lawyers! She is professional and a pleasure to work with – I highly recommend Susan.

Cathy, Eatontown

I've often heard it said that "Who you work with matters," and never has that been more true than with NJ real estate transactions in this environment, and I'm so glad that I was working with Sue. She is the consummate professional, always punctual and responsive and very knowledgeable about the area and real estate trends. She's incredibly talented when it comes to marketing your home; the marketing pieces for the home were stunning. Throughout the process, Sue was there every step of the way carefully juggling the role of real estate agent, coach, therapist, cheerleader and advocate and was really a pleasure to work with.

Lauren, Ocean Twp

Susan was very attentive and very willing to put in the time necessary to help us find the home that was the right fit. Her follow up was incredible no matter what time of day or night. Susan’s local knowledge made our transition to a new area very easy and comfortable. We highly recommend her.

Melissa & Tom, Middletown

Susan is a marketing expert with an excellent understanding of her clients' needs. She listened and understood our situation and provided aggressive commitment to getting our house sold. Her tenacity brought us multiple offers with an over asking price sale! An absolute pleasure to deal with, highly recommended professional!!

Marc & Erin, Middletown

Susan helped me sell a home and from day one, I knew this was going to be smooth sailing. We agreed upon a price and the same day we had an offer. Eventually there were several offers and it ended up selling for almost $10k higher than the offering price. Susan guided us through that situation and  was communicative and considerate at all times. Susan knows the market. She is courteous, smart and a tireless professional at her craft. You would be doing yourself a disservice if you went to another realtor or firm I highly recommend Susan and The Gallery Residential Brokerage!

Mike, Toms River

Susan is an incredibly caring realtor who helped my fiancee and I end up in an incredible home where we can build a life together. We were first time home buyers and Susan was very patient in showing us different homes, explaining advantages and disadvantages of various types of homes and  neighborhoods, and guiding us through this process. More importantly than any knowledge that she had, Susan cared about making sure that we were happy with the decision that we would be making. She checked in with us regularly but was not pushy in any way. Susan gave us time to think through our decisions and imparted wisdom in us regarding this process. She was an incredible help to us and we cannot be more grateful for the time, effort, and compassion that she put into our process.

Kelly & Andy, Middletown

I worked with Sue to purchase my new home. She was knowledgeable, thorough, hard working and patient throughout the process. Sue knew immediately what I was looking for in a home and worked hard to find it. A true professional with a real understanding of what her clients are looking for.

Amy, Middletown

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