Susan Heckman of The Gallery Residential Brokerage, was the utmost professional and made the experience and process of purchasing a new house extremely easy for my mom and I. Susan was always verrrry responsive, always picked up the phone and was there to chat when I needed guidance and to ease my worries when concerns & issues became overwhelming. She was there to offer her opinion and suggestions without pushing me to do something I was not comfortable doing. Susan has good values and takes her role as your Realtor very serious and very personal. I highly recommend Susan Heckman of The Gallery Residential Brokerage for your next Home Buying experience. You will NOT be disappointed. Thank you Susan Heckman for all you have done for Mom and I to move on to our next Chapter.
I have nothing but superlatives to offer about Susan Heckman of Gallery Residential Brokerage. We live in North Carolina and recently sold a co-op property in Eatontown, which we expected to be a relatively simple process. (It wasn’t.) Due to COVID-19 and travel restrictions, the final renovations, listing, and sale were all handled remotely, with Susan’s help. She went above and beyond our expectations. Her knowledge and advice regarding pricing and marketing resulted in multiple offers after the first showing. When a couple of the offers fell through due to financing issues, Susan was always upbeat, positive, and reassuring. She immediately followed up with other buyers and we quickly accepted a full price offer. We were so lucky to have Susan guide us through the process. She responded to my many questions immediately and kept the process moving while dealing with the buyers’ representatives, co-op board issues and three sets of lawyers! She is professional and a pleasure to work with – I highly recommend Susan.
I've often heard it said that "Who you work with matters," and never has that been more true than with NJ real estate transactions in this environment, and I'm so glad that I was working with Sue. She is the consummate professional, always punctual and responsive and very knowledgeable about the area and real estate trends. She's incredibly talented when it comes to marketing your home; the marketing pieces for the home were stunning. Throughout the process, Sue was there every step of the way carefully juggling the role of real estate agent, coach, therapist, cheerleader and advocate and was really a pleasure to work with.
Susan was very attentive and very willing to put in the time necessary to help us find the home that was the right fit. Her follow up was incredible no matter what time of day or night. Susan’s local knowledge made our transition to a new area very easy and comfortable. We highly recommend her.
~Melissa and Tom
Susan is a marketing expert with an excellent understanding of her clients' needs. She listened and understood our situation and provided aggressive commitment to getting our house sold. Her tenacity brought us multiple offers with an over asking price sale! An absolute pleasure to deal with, highly recommended professional!!
~Marc and Erin
TOMS RIVER, NJ
Susan helped me sell a home and from day one, I knew this was going to be smooth sailing. We agreed upon a price and the same day we had an offer. Eventually there were several offers and it ended up selling for almost $10k higher than the offering price. Susan guided us through that situation and was communicative and considerate at all times. Susan knows the market. She is courteous, smart and a tireless professional at her craft. You would be doing yourself a disservice if you went to another realtor or firm I highly recommend Susan and The Gallery Residential Brokerage!
Susan is an incredibly caring realtor who helped my fiancee and I end up in an incredible home where we can build a life together. We were first time home buyers and Susan was very patient in showing us different homes, explaining advantages and disadvantages of various types of homes and neighborhoods, and guiding us through this process. More importantly than any knowledge that she had, Susan cared about making sure that we were happy with the decision that we would be making. She checked in with us regularly but was not pushy in any way. Susan gave us time to think through our decisions and imparted wisdom in us regarding this process. She was an incredible help to us and we cannot be more grateful for the time, effort, and compassion that she put into our process.
~ Kelly and Andy
I worked with Sue to purchase my new home. She was knowledgeable, thorough, hard working and patient throughout the process. Sue knew immediately what I was looking for in a home and worked hard to find it. A true professional with a real understanding of what her clients are looking for.